Case study: Waitemata Endoscopy Clinic in Auckland
Challenge:
- Two full-time administrators were used to type all endoscopy reports, which sometimes caused delays.
- Every patient should receive a copy of their endoscopy report before they leave after the procedure.
Solution:
- A new documentation workflow with Dragon Medical One was introduced to create endoscopy reports, letters to the GP and histology letters.
- Dragon auto-text templates with important prompts were created and preloaded for all clinicians to further improve efficiency and ensure that nothing is overlooked.
Results:
- Faster and more accurate reports and patient letters as clinical documentation is captured in real time
- Less time spent on documentation and increased time spent on patient care
- Every patient now receives a copy of their endoscopy report before they leave.
- Improved clinician satisfaction
At Waitemate Endoscopy, every patient will receive a copy of their endoscopy report before they leave after the procedure.
Waitemata Endoscopy in partnership with Southern Cross Hospitals Limited
provide a comprehensive endoscopy service to patients Auckland wide,
from their clinic on Auckland’s North Shore to their new clinic in Henderson, West Auckland.
Their multi-disciplinary team approach means that they can manage the full range of gastroenterology conditions, including complex and tertiary conditions.
PDF download of the case study coming soon
Improved time
efficiency
Greater quality
notes
Better patient
care
"Your final, finalised document is finished ready to present to the patient at the same time as you stop dictating."
— Jason Robertson, Upper GI, Bariatric, Laparoscopic & General Surgeon at Waitemata Endoscopy in Auckland
Secure & compliant
Dragon Medical One is approved by Te Whatu Ora and has been used in numerous hospitals across New Zealand and Austraila for years.
It’s is a secure, cloud-based speech recognition solution that is hosted on Microsoft Azure data centres in Australia using 256-bit encryption.
The hosting infrastructure is compliant with the NZ Privacy Act and the AU Privacy Act, which includes set of thirteen Australian Privacy Principles (APPs). Dragon Medical One doesn’t store any data and complies with the Health Information Privacy Code (requirements for storage and security of personal information).
What is Dragon Medical One used for?
Dragon Medical One speech recognition empowers healthcare professionals by allowing them to create clinical documentation more efficiently and accurately using just their voice. Its intuitive interface and EHR integration streamline workflows, saving time and reducing transcription costs.
Is Dragon Medical One worth it?
Dragon Medical One speech recognition enjoys high popularity for good reason. The multiple advantages include maximized uptime, cloud based architecture for upgrades and maintenance on the backend, and Conversational AI to work better with clinicians. At the end of the day, with its speed and efficiency, new users quickly realise why Nuance Dragon Medical One has such a dominant market position.
