Repairs and Maintenance

Contact Our service centre

Our service centre caters for nearly every brand of dictation equipment sold in NZ, including: Dictaphone, Lanier, Olympus, Philips, PowerScribe, Sanyo, Sony, and WinScribe.

To talk to our service department, contact:

Jenny Rogers

To have your product serviced or repaired, download the Customer Send-in Sheet, print and attach it to the product with details of the fault, symptoms or work required, and courier it to us:

Unit 3, 62 Paul Matthews Road
Auckland 0632
New Zealand


Where you have an emergency we will try to repair and return dictation items within the same day, (overnight throughout NZ).
We are often able to offer the use of a similar device in the meantime.