Testimonials

After the first day of trialling the product, I was hooked. Looking back, I struggle to recall how I operated without it.  I still on occasion marvel at the accuracy and speed of how the dictated word appears on the screen almost instantaneously in front of you.  I would also add that I do speak very quickly and combined with this, Dragon has had to deal with my English accent but it has coped admirably.

In a busy day when things can become very hectic, Dragon has become an invaluable tool on which I rely heavily in my day-to-day practice. I use Dragon Dictate for a range of tasks: from drafting brief emails to longer notes of advice, preparing draft clauses, recording key attendance notes and providing narratives for invoicing.

Whilst I switch Dragon on as soon as I arrive in the office in the morning, and use on and off throughout the day, perhaps one of the biggest advantages is the support function it provides after hours when secretarial support may not always be available. On the basis that working late seems to be an occupational hazard of being a lawyer, the availability of Dragon when working in the evening and/or at home, has proved invaluable, and has meant that advice can be provided to clients without delay and urgent work turned around more quickly than may be the case if the work had to be left for the next morning or if I typed the work myself. 

I am a convert so much so that I cannot imagine working in a practice where Dragon was not available as a backup tool.

I particularly like the fact that Dragon has an accessible user support phone line  in Sound Business Systems Ltd so that if you do encounter technical difficulties, you can readily speak to one of their tech support team who will access remotely and sort out the issue. That the Dragon response is almost immediate is really helpful, and they are very diplomatic even when dealing with basic user error issues.