Case study: Whanganui hospital
Improved time
efficiency
Greater quality
notes
Better patient
care
Challenge:
- Capture medical notes quickly in the Emergency Department
- Salvage time for improved and more patient care
Solution:
- Capture medical notes quickly in the Emergency Department
- Salvage time for improved and more patient care
Results:
- Faster and more accurate medical notes captured in the ED
- Reduced typing time and increased time spent on patient care
- Captured clinical documentation in real time for greater accuracy and improved efficiency
Te Whatu Ora Whanganui hospital is based in New Zealand’s North Island
and provides in-hospital medical care as well as healthcare services
throughout the local region. This vast area encompasses residents in
Whanganui, Ruapehu/Waimarino, Taihape and the Rangitikei Districts. As
part of the approximately 110-bed hospital, Te Whatu Ora Whanganui runs
a busy Emergency Department (ED). Entirely focused on providing quality
patient care, the ED trialed Nuance’s Dragon Medical One to save time
creating medical notes.
According to Dr Eric Siedenburg, Senior Medical Adviser for Digital Services and Emergency Consultant at the hospital, some of the doctors in the ED were already familiar with Nuance’s Dragon Medical One as they had used the voice-to-text software while working overseas. Aware of its benefits, they championed a trial which commenced in 2019 with doctors in the ED and mental health department participating.
“We were keen to trial Dragon Medical One locally because typing up medical notes is time intensive and an impediment to productivity. Our overseas experience had shown that Dragon helps you save time, and anything that helps you save time in a busy and hectic environment such as the ED means you can spend more time focused on patient care.”
— Dr Eric Siedenburg, Senior Medical Adviser for Digital Services and Emergency Consultant
Dragon Medical One helps Te Whatu Ora Whanganui hospital rapidly capture medical
notes to save time while improving patient care:
Speech-to-text + productivity tools
Dragon Medical One helps doctors turnover letters, documentation & notes much faster and helps improve overall
documentation quality and clinician satisfaction.
Request a free trial and demo now
Find out how Dragon Medical One speech recognition software will help you work smarter.
Secure & compliant
Dragon Medical One is approved by Te Whatu Ora and has been used in numerous hospitals across New Zealand and Austraila for years.
It’s is a secure, cloud-based speech recognition solution that is hosted on Microsoft Azure data centres in Australia using 256-bit encryption.
The hosting infrastructure is compliant with the NZ Privacy Act and the AU Privacy Act, which includes set of thirteen Australian Privacy Principles (APPs). Dragon Medical One doesn’t store any data and complies with the Health Information Privacy Code (requirements for storage and security of personal information).
Dragon Medical One: Flexible and accurate
Dragon Medical One is compatible with all major EMRs, including Epic,
Allscripts, Cerner, and MEDITECH.
Manual activities such as accent adjustments and microphone calibration,
are now automatic, providing greater accuracy, a minimal word error
rate, and an optimal user experience right from the start.
Customisable dictionaries, auto text, and templates help you build workflows that suit you.
Dragon Medical One allows clinicians and other medical professionals to document the patient record across different platforms and devices regardless of physical location.
Paired with the PowerMic Mobile smartphone app, clinicians have even more freedom to dictate from virtually anywhere by using their smartphone as a microphone – whether they are on home visits, moving between exam rooms or during remote consultations.
Pieter Nel, Chief Digital Director Medical Services, Mackay Health Service at Mackay HHS
Speech-to-text technology for healthcare
Dragon Medical One speech-to-text technology helps clinicians concentrate more on their patients, enhance documentation’s quality and supports the communication between care teams.
Dragon Medical One allows healthcare organisations to easily deploy medical speech recognition across the enterprise — all while saving time and boosting productivity and efficiency for clinicians.
Affordable subscription-based pricing with little upfront capital investment makes it simple for healthcare organisations to budget.
Read the case study: Mackay Base Hospital in Queensland and find out how Dr Andrew Brier and his team have reduced the time spend on documentation from around 4-5 minutes per patient to 2.5 minutes per patient.
“It was life-changing for me and my practice”
Dr Zoe Hutchinson
MB ChB MRCGP DFSRH, PGCTPC
GP & Clinical Director
for Ely North Primary Care Network
Join over 550,000 clinicians worldwide
who are already using Dragon Medical One speech recognition
and free up time for more important things.
Request a free trial and demo now
Find out how Dragon Medical One speech recognition software will help you work smarter.
Lower costs & greater clinician and patient satisfaction
Dragon Medical One is powered by Nuance’s leading AI-powered speech recognition engine and helps clinicians complete documentation three times faster than typing.
It lets you apply pre-configured templates and auto-texts to create comprehensive
clinical documentation efficiently.
For a busy doctor its benefits are cumulative: Dragon helps doctors turnover letters, notes and messages much faster and, at the same time, helps improve overall documentation quality and clinician satisfaction.
Dragon Medical One: Shorter workdays for clinicians, more time with patients, and higher-quality documentation.
What is Dragon Medical One used for?
Dragon Medical One speech recognition empowers healthcare professionals by allowing them to create clinical documentation more efficiently and accurately using just their voice. Its intuitive interface and EHR integration streamline workflows, saving time and reducing transcription costs.
Is Dragon Medical One worth it?
Dragon Medical One speech recognition enjoys high popularity for good reason. The multiple advantages include maximized uptime, cloud based architecture for upgrades and maintenance on the backend, and Conversational AI to work better with clinicians. At the end of the day, with its speed and efficiency, new users quickly realise why Nuance Dragon Medical One has such a dominant market position.
See the Dragon speech-to-text software in action
Key Features and Benefits
AI-powered accuracy
Dragon Medical One requires no voice profile training, a single cloud-based profile is auto-established at first use powered by AI algorithms and a professional medical vocabulary. Manual settings such as accent adjustment and microphone calibration are now automatic, providing even greater accuracy, and an optimal clinician experience from the start.
Always available
Personalised vocabularies and templates that can be accessed and shared across the widest range of devices in the industry. A single voice profile means clinicians are up and running immediately across clinical workflows, devices and apps.
Budget Friendly
Affordable subscription-based pricing.
Easy to Install & Maintain
Clinicians can begin dictating in less than five minutes using existing infrastructure. Automatic updates mean less work for IT and less hassle for clinicians.
Easy, quick, no limits
Once installed, clinicians simply open the client app, place the cursor where they want the data and start dictating.
Mobile and Seamless
A single voice profile means clinicians are up and running immediately across clinical workflows, allows clinicians to easily work between laptops, mobile devices and outside of the EMR.
Secure and Compliant
Nuance solutions support the Privacy Act 1993 requirements for patient security and confidentiality by employing secure encryption methods throughout the workflow. This highly available and redundant cloud solution runs on Australian based, active data centres hosted on Microsoft Azure, an ASD Certified Cloud Service.
Actionable Insights
Dragon Medical Analytics provides utilisation data, adoption trends and peer benchmark tracking to ensure user efficiency and help to identify improvement plans by site, group, speciality and individual to achieve desired KPIs. With Dragon Analytics, organisations can maximise their investment and make more informed decisions.
Testimonials
Dragon Medical One Pricing
1-9 users
incl PowerMic Mobile app
-
-
$1,599
-
per user, annually
10+ users
incl PowerMic Mobile app
-
-
$1,499
-
per user, anually
$395/user one-time set-up fee
Our services: Installation, set-up and configuration plus 2 hours of one-on-one user training provided by an experienced Dragon Medical trainer.
Note: DMO has a minimum term of 12 months, invoiced annually in advance.
Request a free trial and demo now
Find out how Dragon Medical One speech recognition software will help you work smarter.
Dragon Medical Downloads
Guides, tips and commands
Product Infos
Suggested Reading
We help you work smarter
We draw on 20 plus years of experience to provide specialist end-to-end professional Nuance speech-to-text solutions and services; from initial consultation, scoping, solution design and implementation through to worry free maintenance and support services.
Dragon Installation and Training
Accuracy and ease of use are great strengths of Dragon’s software, but for most users using speech-to-text does represent a new way of working. We help you succeed by getting it right from the start.
For Dragon Medical One we provide two hours of training spread over a couple of weeks. This commitment is needed to ensure lasting success.
Our technical team is also experienced in deploying Dragon in “non-standard” Window’s desktop environments, such as Citrix and Remote Desktop /Terminal Server.
With many hundred installations throughout NZ we know the product intimately.
Technical/User Support
Dragon technology is remarkably stable but problems do occasionally arise and user help is required.
Our friendly New Zealand-based help desk team is able to provide remote or onsite support as required. You can be assured that the technical support you receive is first class.
We are fully authorised by Nuance Dragon and our technical team works closely with Nuance to ensure any unknown issues are investigated fully and solved as quickly as possible.
