Dragon Medical One ranks #1 Best in Klas for 4 consecutive years!

Nuance, a Microsoft Company, today announced three of its healthcare AI solutions were named Best in KLAS in the 2024 Best in KLAS: Software and Services Report. The annual KLAS report ranks a wide range of competitive healthcare IT solutions based on performance, vendor relationship and support, deployment and user training, and value.

For the fourth year in a row, the Nuance Dragon Medical One cloud-based speech recognition platform was the market leader in Speech Recognition: Front-End EMR.

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors provide.

“The Best in KLAS report is an invaluable source of information for health system decision-makers during a time of rapid innovation, changing needs and pressing priorities,” said Diana Nole, Executive Vice President and General Manager of Healthcare at Nuance. “The awards that Nuance has received over the years validate our commitment to work closely with our customers to continuously enhance our products and services, and to develop ground-breaking solutions that then improve healthcare experiences, costs and outcomes.”

Named Best in KLAS: Software & Services award for four consecutive years, 2021-2024, Dragon Medical One is secure, trusted, and proven.

For more information about the rankings, or to review the full 2024 Best in KLAS: Software and Services Report, click here.

Security: Nuance follows a secure software development lifecycle to detect and minimize security vulnerabilities.The newest version of Dragon Medical One contains security patches as well as exciting new features. We strongly recommend that you upgrade to the newest version of Dragon Medical One to ensure that you are using the most up-to-date and secure version of the product.

EHR Validation: Please note that some of our EHR partners require additional validation to ensure that the latest Dragon Medical One release is fully compatible. Please check with your EHR vendor to determine if this release is subject to further validation.

Third-party Support Policy: Nuance solutions rely on a number of third-party software components such as operating systems, web browsers and virtualization technologies. Our policy is to only support third-party products and services that are supported by the original manufacturer.

At Sound Business Systems, our team of experts give you all the support you need to plan, deploy and adopt our cloud platform. We work closely with New Zealand and Australian government & healthcare organisations to understand goals and requirements and to tailor solutions and delivery strategy to their needs. We carry out analyses of EMR and other clinical system’s workflows to ensure maximum optimisation is being achieved.

Read the case study: Mackay Base Hospital in Queensland  and find out how Dr Andrew Brier and his team have reduced the time spend on documentation from around 4-5 minutes per patient to 2.5 minutes per patient.